In Private
Privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our Site; theedtd.com (the site).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information only with third parties that help us use your Personal Information, as described above. We use Squarespace to power our online store and Google Analytics to help us understand how our customers use the Site. We will not pass on your information to a third party sales or marketing agent.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
FYI…
THE PRINTS
Each limited edition print is signed on the back.
Luster paper: muted gloss
Premium matte
Fine Art paper
Smooth photo rag white cotton Hahnemühle paper
Please note that colour may vary from what you see on screen because of different screen calibrations.
PAYMENT OPTIONS
Stripe
PayPal.
SHIPPING & HANDLING INFORMATION
Please allow up to 72 hours for order processing.
International shipping charges (all orders outside the U.K.) DO NOT INCLUDE the import duties or taxes that are due upon entry into the destination country. All duties and taxes are the responsibility of the customer, and must be paid at the time of delivery. Please contact your local customs office for more information.
Please note, The Madam Editor LTD cannot be held liable for interruption of shipping/delivery service (domestic and international) that may result outside its control, including, but not limited to, the following: incorrect or missing address information at the time of purchase stemming on the part of the customer, the unavailability or refusal of a person to accept delivery of the shipment, customs, disruptions in air or ground transportation networks and national disasters, global pandemics etc.
All prints ship via Royal Mail recorded delivery. Shipping times may vary due to local customs processes.
RETURNS
There are NO returns; all orders are final. Exchanges are only accepted in the case of damaged goods. If you have received your purchase and it is damaged, please email themadameditor@gmail.com within 3 days of receipt and a replacement will be sent out at no extra charge to you.
PRIVACY STATEMENT
# 1 - YOUR INFORMATION
When you purchase an item from our store, as part of the buying and selling process, we will collect the personal information you give.
When you browse our store, we also automatically receive your computer’s IP address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: When you sign up for our newsletter, with your permission, we will send you emails about our store, new products and other updates.
# 2 - CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
Withdrawing consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by opting out of the newsletter subscription
# 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
# 4 - SQUARESPACE
Our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Squarespace’s data storage, databases and the general Squarespace application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Squarespace stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
For more insight, you may also want to read Squarespace’s Terms of Service or Privacy Statement.
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all necessary requirements to ensure your safety.
AGE OF CONSENT
By using this site, you represent that you are at least of age.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, simply email themadameditor@gmail.com